ソリューション

  • 製品
  • 活用事例
  • 業種
  • EBOOK
  • デジタルエコノミー時代のカスタマーサービス
  • カスタマーサービスを継続した顧客とのエンゲージの場とするために必要なポイントとは?
  • CASE STUDY
  • コンプライアンス違反管理プロセスの自動化と拡張
  • 急速に拡大する規制要件に効果的に対応する方法とは

プラットフォーム

  • REPORT
  • Gartnerマジッククアドラントでリーダーの評価を獲得
  • エンタープライズ高生産性aPaaS部門にてリーダーの評価を獲得

導入事例・サポート

  • ServiceNow Training
  • 認定トレーニング&認定資格ガイド
  • ServiceNow製品導入を成功に導くために必要不可欠となる知識スキルの一覧を紹介しております

企業情報

  • Japan Office
  • ServiceNow Japan会社概要
  • ServiceNow Japan株式会社の会社概要及び所在地
Product Primer

IT Transformation

Learn how to improve your ITBM, ITOM, and ITSM processes for top efficiency. Get actionable information to strengthen your security operations, governance, risk, and compliance.

ITSM

Modernizing your ITSM processes is easy with ServiceNow®—especially when you have the information you need at your fingertips. Use these resources to help you gain complete IT service visibility.

Introduction Kit

ITSM for the London release

Get ITSM-specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Introduction Kit

ITSM for the Kingston release

Get ITSM-specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Video

ITSM overview

See how ServiceNow ITSM makes IT more effective.

Overview

ITSM value overview

Check out this one-page PPT overview of the value in the ServiceNow ITSM solution.

White Paper

Modernize IT service management

This journey document will help you modernize your ITSM process so you can deliver fast, reliable IT services.

Infographic

How to modernize ITSM

Discover how to use ServiceNow to automate and modernize your ITSM practices.

Glossary

ITIL glossary of terms

Find IT lingo—including ITSM terms—clearly defined for the layperson. Keep this handy Excel spreadsheet at your fingertips.

Process Guide

ITSM process guide

Discover how ServiceNow supports ITSM business processes (requires HI access).

ITBM

Learn how to run IT like a business using ServiceNow ITBM. With these resources, you’ll discover how you can get full IT financial and portfolio visibility, align your goals, speed up service delivery, and manage your software—with ease and security.

Introduction Kit

ITBM for the London release

Get ITBM-specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Introduction Kit

ITBM for the Kingston release

Get ITBM-specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Video

ITBM overview

See how ServiceNow ITBM makes IT more effective.

Overview

ITBM value overview

Check out this one-page PPT overview of the value in the ServiceNow ITBM solution.

White Paper

Run IT like a business

Use this journey document to learn how you can make IT run smoothly using ServiceNow.

Glossary

ITIL glossary of terms

Find IT lingo—including ITBM terms—clearly defined for the layperson. Keep this handy Excel spreadsheet at your fingertips.

ITOM

Avoiding service outages and interruptions is probably at the top of your IT operations management list. Our resources help you simplify that process.

Introduction Kit

IT Operations Management for the London release

Get ITOM-specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Introduction Kit

IT Operations Management for the Kingston release

Get ITOM-specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Infographic

How to eliminate service outages

This PPT deck shows how to use ServiceNow to eliminate service outages.

Video

ITOM overview

See how ServiceNow ITOM helps you avoid service interruptions.

Overview

ITOM value overview

Check out this one-page PPT overview of the value in the ServiceNow ITOM solution.

White Paper

Eliminate service outages

Learn how to eliminate service outages with ServiceNow ITOM.

Security Operations

Use these tools to help you align security with IT so you can prioritize and resolve threats based on their business impact.

Introduction Kit

Security Operations for the London release

Get Security Operations–specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Introduction Kit

Security Operations for the Kingston release

Get Security Operations–specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Video

Security Operations overview

See how ServiceNow can enhance your response to incidents.

Overview

Security Operations value overview

Check out this one-page PPT overview of the value offered in ServiceNow Security Operations.

White Paper

Security Operations journey document

Learn how to resolve security threats fast using ServiceNow Security Operations.

Infographic

Resolve security vulnerabilities fast

Discover how to use ServiceNow to resolve security incidents in record time.

Governance, Risk, and Compliance

Transform inefficient processes across your entire organization, control your exposure to risks, and respond to those risks fast. These resources show you how.

Introduction Kit

Governance, Risk, and Compliance for the London release

Get GRC-specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Introduction Kit

Governance, Risk, and Compliance for the Kingston release

Get GRC-specific slides, case studies, a pitch, and objection handling for your PPT presentations.

Infographic

How to identify and reduce risk

This PPT shows how ServiceNow helps you discover and reduce risk.

Overview

GRC value overview

Check out this one-page PPT overview of the value in the ServiceNow GRC solution.

Explore Champion Enablement topics

Getting everyone on board with a new ServiceNow implementation is easier with excellent communications, solid governance, and tried-and-true training methods. Try our tools.

Value Calculator

What will a 20% IT productivity increase mean for your business? Find out with our newest value calculator.

Product Primers

Discover what you need to deploy, upgrade, and manage your ServiceNow implementation. Learn how to improve your processes to get top efficiency from the products you use. Get resources to introduce and show the value of your ServiceNow products to your enterprise.

IT transformation

Learn how to improve your ITBM, ITOM, and ITSM processes for top efficiency. Get actionable information to strengthen your security operations, governance, risk, and compliance.

Customer experience

Discover how to solve customer issues faster and give them something to rave about.

Employee experience

Explore how to transform your organization's HR service delivery for stellar employee experiences.

Now Platform

Maximize the benefits you get from the Now Platform® with intelligent applications and Performance Analytics to keep it running at its peak. Then take your instance farther, faster with Cloud Management.