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Now Mobile powered by the Now Platform

Now Mobile

Make work life as great as real life with Now Mobile.

Try the Now Mobile app

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Remove the friction from everyday work. For the first time, employees can find answers and get stuff done across IT, HR, facilities, finance, legal, and other departments—all from a modern mobile app. Now Mobile is powered by the Now Platform and available as a fully native iOS or Android app.
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With Now Mobile, employees can find answers and get stuff done across IT, HR, facilities, finance, legal, and other departments—all from a modern mobile app powered by the Now Platform® .

Remove the friction from everyday work.

Benefits of Now Mobile

Native mobile for the enterprise

Deliver tailored mobile experiences with an app powered by a single cloud platform with a common data model.

Consumer-like mobile interface

Make it easy for employees to get work done across departments without memorizing the corporate directory.

Powerful self-help for all employees

Enable employee self-service for better experiences and lower costs with Virtual Agent—native on the Now Platform.

Consolidated approvals and to-dos

Provide fast, easy access to common tasks across IT, HR, facilities, finance, and legal from a single location.

App highlights

Integrates with camera, location services, VTT, and more

Get help fast

Find answers, get help, and make requests using native device capabilities and intuitive gestures.

Consolidated approval requests in one place

One place for approvals

Consolidate approval requests from multiple departments and integrated systems into one place.

One place to search for info, items, and coworkers

Simple global search

Easily find the info, items, or contacts you need in one location.

Pre-built Virtual Agent conversations for IT and HR

Native virtual agents

Choose from 40+ out-of-the-box conversations for the everyday moments that matter.

What you get with Now Mobile

To-dos and approvals

Act on pending tasks and approve or reject requests with easy swipe actions.

Global search

Search across catalog items, knowledge articles, and people to find what you need.

Service catalog

Browse your full catalog of available hardware, software, and services.

Knowledge articles

Find and access the information you need while on the go.

Virtual Agent and live chat

Get personalized, self-service help at any time through online chat.

Siri Shortcuts

Complete common actions using custom voice phrases and Siri Shortcuts for iOS devices.

Dynamic menus and landing pages

Customize dynamic menus and landing pages to build the app your employees need.

Feature details

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Dynamic menus and landing pages
Tailor the Now Mobile experience to meet the specific needs of your organization. With Mobile Studio, you can customize dynamic menus and landing pages to build the app your employees need.
Global search
Simplify the search process with a single search field spanning service catalog items, knowledge articles, and people in your organization. Initiate a search using voice or text input. Filter the results by type to quickly find what you need.
Knowledge articles
Locate the information you need with a combination of voice dictation and precise search or by browsing through the entire knowledge base.
Service catalog
Browse your entire catalog of available hardware, software, and services. Submit new requests and monitor status with just a few taps on your mobile device.
Siri Shortcuts
Complete common tasks using custom voice phrases and Siri Shortcuts for iOS devices. Quickly view your task list, create a new incident, or open a chat with Virtual Agent.
To-dos and approvals
Act on pending tasks and approve or reject requests with easy swipe actions. Track the status of each request, and receive push notifications for the most important updates.
Virtual Agent and live chat
Get self-service help, 24/7, with native access to an enterprise chatbot. Easily transfer your request and entire conversation history to a human agent for live chat support.

Featured resources

WEBSITE

Mobile Onboarding

Deliver great new hire experiences with Mobile Onboarding.

WEBSITE

Mobile Agent

Make it easy for agents to triage, act on, and resolve requests on the go.

WEBSITE

Mobile Studio

Build native mobile apps for iOS and Android without writing a single line of code.

Now Mobile app makes it easier to get work done

How to get Now Mobile

Now Mobile is available with IT Service Management or HR Service Delivery and powered by the Now Platform. Finally work life can be as great as real life.

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