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Rebounding with charm:
Fireside Chat with Kendra Scott

Companies are looking for new ways to engage customers and re-open their doors while supporting the well-being and safety of their workforce. As Founder & CEO of Kendra Scott Jewelry, iconic jewelry designer Kendra Scott has worked hard to thoughtfully and safely re-open some of her 100+ retail locations. Kendra has a unique perspective on how companies can still foster great experiences while ensuring economic stability and growth.

She was joined by Tracey Fritcher, ServiceNow’s Principal Strategist, Employee Experience Solutions, for a fireside chat and discussed:
  • Leadership in the volatile retail space amid the health and economic challenges and Kendra’s dedication to promoting resiliency, positivity, and her promise to keep people safe
  • How retail has coped with the hybrid work environment, and some lessons enterprise companies may be able to adopt in this high-touch industry
  • Predictions for the long-term effects of another economic downturn for organizations and innovative entrepreneurs
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