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Make Continual Service Improvement a Reality

Your organization may be adept at deploying new business services for your users, but how do you know whether the services you are offering are meeting your business objectives or addressing your customers’ needs? Service Level Management gives you performance targets to work towards, but that’s like only knowing your destination without an understanding of how you’re going to  get there.

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Join the ServiceNow Analytics and Reporting team in this On‑Demand webinar to learn how Performance Analytics can:

  • Identify process bottlenecks so that you can make changes to drive service improvement
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