To get the most value from your IT investment, you need to start with the basics: What assets do you have and how are they configured? The more complex your environment, the harder it is to find answers and understand the relationship of IT processes to business functions.
In this webinar, you’ll hear how one of the largest U.S. grocery chains tackled this challenge with ServiceNow Configuration Management Database (CMDB). You’ll also learn how the company created a service‑aware CMDB that functions as a trusted source of critical relationships and attributes and drives better business outcomes.
Join Albertsons, ConfigureTek and ServiceNow to:
- See how a service‑aware CMDB is key to achieving significant value.
- Learn how discovery and service mapping provide a foundation for automating key IT and business processes.
- Hear a real‑world use case on how mapping the relationships between IT infrastructure, applications, and services is critical to business success.