Imagine a highly available business services environment.
Highly available business services rely on modern IT operations management (ITOM). What does that look like?
New IT Operations Management best practices pioneered by ServiceNow customers have been proven to increase service availability. By developing a service availability strategy, you can address IT issues before they become business problems. This ebook can help you identify where availability challenges exist and improve your ability to analyze, prevent, and address problems before they occur.