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Forrester: The Total Economic Impact™ of ServiceNow® Governance, Risk, and Compliance

A January 2019 commissioned study conducted by Forrester Consulting on behalf of ServiceNow

How a Representative Organization Managed Risk 60% more Efficiently

This Forrester Study provides a framework and customer example to help readers evaluate the potential financial benefits of investing in ServiceNow Governance, Risk, and Compliance.

To understand and illustrate the benefits, costs, and risks associated with ServiceNow, Forrester interviewed six current Governance, Risk, and Compliance customers to create a representative organization. This organization:

  • Performed Compliance testing and reporting 70% faster
  • Completed vendor assessments 3 times faster
  • Increased GRC staff efficiency by 50%
  • Achieved a 349% ROI

Download this study to evaluate the Total Economic Impact of using ServiceNow Governance, Risk, and Compliance so you can respond to business risk in real‑time.

 

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