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ServiceNow Announces the Closing of its Follow-on Public Offering and Full Exercise of the Underwriters' Option to Purchase Additional Shares

SAN DIEGO – November 20, 2012 ‑ ServiceNow, Inc. (NYSE: NOW), a leading provider of cloud‑based services to automate enterprise IT operations, today announced the closing of its previously announced follow‑on public offering of 16,100,000 shares of its common stock at a price to the public of $28.00 per share, which included the exercise in full by the underwriters of their option to purchase 2,100,000 additional shares of common stock.

Of the 16,100,000 shares of ServiceNow's common stock sold in the public offering, 1,897,500 shares were sold by ServiceNow and 14,202,500 shares were sold by selling stockholders.

Morgan Stanley & Co. LLC, Citigroup Global Markets, Inc., and Deutsche Bank Securities Inc. acted as lead book‑running managers for the offering. Barclays Capital Inc., Credit Suisse Securities (USA) LLC, and UBS Securities LLC acted as joint book‑running managers for the offering. Pacific Crest Securities LLC and Wells Fargo Securities, LLC acted as co‑managers.

A registration statement relating to these securities was filed with, and declared effective on November 14, 2012 by, the Securities and Exchange Commission. The offering was made only by means of a prospectus forming part of the registration statement. Copies of the final prospectus related to the offering may be obtained from Morgan Stanley & Co. LLC, Attention: Prospectus Department, 180 Varick Street, 2nd Floor, New York, NY 10014, or by calling (866) 718‑1649, or by emailing a request to prospectus@morganstanley.com; from Citigroup Global Markets, Inc., Brooklyn Army Terminal, 140 58th Street, 8th floor, Brooklyn, NY 11220, or by calling (800) 831‑9146, or by emailing a request to batprospectusdept@citi.com; or from Deutsche Bank Securities Inc., Attention: Prospectus Department, Harborside Financial Center, 100 Plaza One, Jersey City, NJ 07311‑3988, or by calling (800) 503‑4611, or by emailing a request to prospectus.cpdg@db.com.

This press release shall not constitute an offer to sell or the solicitation of an offer to buy, nor shall there be any sale of these securities in any state or jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction.

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ServiceNow and the ServiceNow logo are trademarks of ServiceNow. All other brand and product names are trademarks or registered trademarks of their respective holders.

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