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Brit Insurance Moves to IT Management in the Cloud

SAN DIEGO ‑ Dec. 8, 2010 ‑ Service‑now.com, the creator of modern software‑as‑a‑service (SaaS) for IT service management (ITSM), today announced Brit Insurance will discuss its move from paper to the cloud for ITSM during a webinar on Dec. 14, 2010. Brit Insurance uses SaaS from Service‑now.com to automate IT process management and meet the unique requirements of the business.

  • Who: Lewis Martin, Brit Insurance change manager, and Kevin Kimber, Service‑now.com head of UK sales
  • What: Brit Insurance will share details of its move to IT service management in the cloud;
  • When: The free webinar will take place on Dec. 14, 2010 from 9:00 ‑ 10:00 am GMT
  • Where: To register for the webinar, please visit: http://info.servicenow.com/forms/britinsurance

The webinar will provide attendees a view of how Brit Insurance has been able to save time and money, and increase user adoption and satisfaction, through a single platform and modern web experience. Brit Insurance rapidly implemented incident, problem, availability, change and release management, and service catalog, all leveraging an integrated configuration management database (CMDB) and flexible workflow automation.

The Service‑now.com ITSM platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive and self managing, application in the cloud.

"We are delighted to have Brit Insurance share its success story with our other customers and organisations currently looking into a modern IT service management solution," says Chris Gomersall, VP for EMEA at Service‑now.com. "The webinar will give attendees a view into how Brit Insurance was able to transform and modernize IT and improve the service within the organisation."

About Service‑now.com

The Service‑now.com enterprise IT service management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive and self‑managing application in the cloud. Founded in 2004, Service‑now.com is built on a customer‑centric business model and agile application services to help transform IT. According to the 2010 Inc. 500 list, Service‑now.com is the fastest‑growing IT management software company. For more information, please visit http://www.service‑now.com/ or http://blog.service‑now.com.

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